Terms and conditions

TERMS AND CONDITIONS

1. DEFINITIONSIn these Terms and Conditions, "we", "us" or "our" refers to Ragnaro Casino N.V., a company incorporated under the laws of Curaçao with its registered office at Antillephone N.V., E-Commerce Park Vredenberg, P.O. Box 4228 Curacao. "You" and "your" refer to the player using our services.

2. AGE RESTRICTIONSYou must be at least eighteen (18) years old or of legal age in your jurisdiction, whichever is higher, to use our services. By registering with us, you confirm that you meet this requirement.

3. ACCOUNT CREATIONTo create an account with us, you must provide accurate and complete information as requested during the registration process. You agree to keep your account details up-to-date and ensure they are correct at all times.

4. GAME RULES AND FAIRNESSWe use Random Number Generators (RNGs) to ensure the integrity of our games. All games are audited by independent third-party testers to guarantee fairness. We reserve the right to change or remove any game from our platform without prior notice.

5. BONUS TERMS AND CONDITIONSAny bonuses offered by us are subject to the following conditions:

   • Wagering requirements: 35 times the bonus amount.
   • Maximum bet: €5 per spin.
   • Restricted games: Jackpot slots, Bonus Buy features, and high RTP titles (e.g., Blood Suckers).You agree to comply with these conditions when accepting any bonus.

6. DEPOSIT AND WITHDRAWAL TERMSWe accept various payment methods, including credit cards, instant bank transfers, and cryptocurrencies. You agree to use our services for legitimate purposes only.

   • Minimum deposit: €20.
   • Maximum transaction amount: €5,000 per standard transaction (€2,500 daily, €10,000 weekly, €30,000 monthly for VIPs).You understand that we may request additional documentation or information to verify your identity and account ownership.

7. PLAYER RESPONSIBILITYYou acknowledge that our services are provided for entertainment purposes only. You agree to use our services responsibly and in accordance with applicable laws.

   • Daily/Weekly/Monthly deposit limits: Set by you and manually applied.
   • Cool-off periods (24 hours – 7 days): Implemented at your request.
   • Permanent self-exclusion: Available upon contact with our support team.

8. LINKS TO SUPPORT ORGANIZATIONSWe provide links to responsible gambling resources, including Gambling Therapy, GamCare, and AGOG (Netherlands-specific help). You agree to seek help if you or someone you know experiences problems related to excessive gaming.

9. LIABILITY AND INDEMNITY

   • We are not liable for any damage caused by technical issues, errors, or omissions.
   • You indemnify us against all claims arising from your use of our services.

10. GOVERNING LAW AND JURISDICTIONThese Terms and Conditions shall be governed by and construed in accordance with the laws of Curaçao. Any disputes arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the Arbitration Court attached to the Chamber of Commerce at Willemstad.

11. CHANGES TO TERMS AND CONDITIONSWe reserve the right to modify or update these Terms and Conditions at any time, without prior notice. Your continued use of our services after such changes shall be deemed acceptance of the revised terms.

12. ENTIRE AGREEMENTThese Terms and Conditions constitute the entire agreement between you and us regarding the use of our services. They supersede all prior or contemporaneous agreements or understandings.

13. AMENDMENTS AND WAIVERSNo waiver by us of any provision of these Terms and Conditions shall be effective unless made in writing, and no failure to exercise, or delay in exercising, any right or remedy shall constitute a waiver of such right or remedy.

14. HEADINGSThe headings used in these Terms and Conditions are for convenience only and shall not affect their interpretation.

15. ACKNOWLEDGMENTBy using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

16. BINDING EFFECTThese Terms and Conditions shall be binding upon and inure to the benefit of each party and its successors, assigns, and representatives.

17. SURVIVALThe provisions of these Terms and Conditions that are intended to survive termination or expiration shall remain in effect after such event.

18. NOTICESAny notice required or permitted to be given under these Terms and Conditions shall be in writing and delivered personally, by facsimile transmission, or by email.

19. CONSTRUCTION AND INTERPRETATIONIn the interpretation of these Terms and Conditions, any ambiguity shall be resolved against the party that introduced the ambiguity.

20. GOVERNING LANGUAGEEnglish shall be the governing language for all communications between you and us.